Shipping Policy
Thank you for shopping at Arango Appliance LLC. We are committed to providing you with efficient and reliable shipping services. This Shipping Policy outlines the terms and conditions related to the shipping of appliances purchased from our store.
1. Shipping Options
We offer the following shipping options:
- Standard Delivery: This is our standard shipping option, with delivery times varying based on your location.
- Express Delivery: For faster delivery, we offer an express shipping option. Additional charges apply.
- In-Store Pickup: You can choose to pick up your appliance at our store location during business hours.
2. Shipping Costs
Shipping costs are calculated based on the following factors:
- The size and weight of the appliance
- Your shipping address
- The shipping option you choose
Shipping costs will be displayed at checkout before you finalize your order.
3. Delivery Times
Delivery times vary depending on your location and the shipping option you choose. Estimated delivery times will be provided at checkout. Please note that delivery times are estimates and are not guaranteed.
4. Shipping Restrictions
We currently ship to addresses within the contiguous United States. We do not ship to P.O. Boxes or APO/FPO addresses.
5. Order Processing Time
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
6. Delivery and Installation
Our delivery service includes:
- Delivery of the appliance to your specified address
- Unpacking and inspection of the appliance
Installation services are available for an additional fee. Please contact us to schedule installation services.
7. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment online.
8. Damaged or Lost Shipments
If your appliance arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.
If your shipment is lost in transit, please contact us, and we will file a claim with the shipping carrier.
9. In-Store Pickup
If you choose in-store pickup, you will receive an email notification when your order is ready for pickup. Please bring a valid photo ID and a copy of your order confirmation when you come to pick up your appliance.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us.